Terms & Conditions

gp.assunta.com.my — Assunta Hospital GP Referral Hub
Last updated: 11 October 2025

1. Introduction

Welcome to gp.assunta.com.my (“the Website”), the official online portal of Assunta Hospital GP Referral Hub. By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please discontinue use.

The Website facilitates collaboration between General Practitioners (GPs), Hospital Specialists, and Assunta Hospital for patient referrals, consultations, and continuity of care.

2. Definitions

• “GP” / “Referring Doctor”: A registered medical practitioner authorized to submit referrals through the system.
• “Specialist” / “Receiving Doctor”: A hospital-based doctor who reviews and accepts referrals.
• “Patient”: An individual whose medical information is shared for continuity of care.
• “Assunta Hospital” / “We” / “Our”: The hospital and authorized administrators managing the platform.
• “User” / “You”: Any authorized person (GP, Specialist, or Administrator) accessing or using the Website.

3. Purpose of the Website

• Streamline patient referral workflows between external clinics and Assunta Hospital specialists.
• Improve efficiency, traceability, and communication between healthcare providers.
• Facilitate secure sharing of medical documents, imaging, and notes.
• Enhance continuity and quality of patient care.

4. User Accounts and Access

• Access is restricted to authorized medical professionals verified by Assunta Hospital.
• Users must maintain the confidentiality of login credentials and are responsible for all activities under their accounts.
• Unauthorized access, account sharing, or impersonation is strictly prohibited.
• We may suspend or revoke access without prior notice in cases of misuse or security concerns.

5. Patient Information & Confidentiality

All patient data transmitted through this system is confidential and must comply with the Personal Data Protection Act (PDPA) 2010 (Malaysia) and relevant medical ethics.

1. Obtain informed patient consent prior to submitting a referral and sharing data.
2. Ensure information is accurate, current, and clinically relevant.
3. Do not download, copy, or disclose patient data outside authorized channels.
4. Report any suspected data breach to Assunta Hospital immediately.

6. Data Ownership and Usage

• Patient-related data uploaded or processed via the system remains the property of Assunta Hospital and the originating clinic.
• Data is used solely for:
  • Clinical coordination and continuity of care
  • Quality, safety, and performance monitoring
  • Security, auditing, and system improvement (with anonymization where appropriate)
• We do not sell or rent patient data to third parties.

7. Responsibilities of Referring Doctors

• Secure and document patient consent for referral and data sharing.
• Provide accurate referral details (provisional diagnosis, reason for referral, relevant history).
• Upload appropriate clinical documents (reports, scans, images) only.
• Respond promptly to follow-up communications to support patient care.

8. Responsibilities of Receiving Doctors

• Review referrals responsibly and provide timely acceptance or feedback.
• Maintain confidentiality and comply with hospital policies and clinical governance.
• Use the system strictly for legitimate medical purposes.

9. Limitation of Liability

The Website is provided “as is” and “as available”. While reasonable care is taken to maintain availability and accuracy, Assunta Hospital does not guarantee uninterrupted access or error-free operation.

Assunta Hospital and its affiliates are not liable for any loss or damage resulting from inaccurate data, unauthorized use, downtime, or any indirect or consequential damages.

10. Security

• Industry-standard encryption and access controls are employed.
• Users must log out after each session and use secure devices and networks.
• Uploading or transmitting malware, spam, or unauthorized scripts is prohibited.
• Suspected security incidents must be reported immediately to the support team.

11. Intellectual Property

All content, interface designs, logos, and system components within gp.assunta.com.my are the intellectual property of Assunta Hospital. Users may not copy, modify, reverse engineer, or reproduce system components without prior written authorization.

12. Amendments

Assunta Hospital may update these Terms from time to time. Continued use of the Website following any changes constitutes acceptance of the revised Terms. You are encouraged to review this page periodically.

13. Contact Information

Assunta Hospital GP Referral Hub Support
Jalan Templer, 46990 Petaling Jaya, Selangor, Malaysia
Phone: +603-7782 3166
Email: gp.hub@assunta.com.my
Website: https://gp.assunta.com.my/